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Contact Us


Dial 1300 854 607 from other network or 122 from your Lycamobile number

If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Lycamobile has a multilingual team that operates from 9AM to 6PM (Australia Time) Monday to Saturday.


Lycamobile Pty Limited (Company Number 139 717 212), which has its registered office at Unit 2, 1B Kleins Rd Northmead - NSW 2152, AUSTRALIA

To contact customer services:

Dial 122 from Lycamobile. Charges: Free.

You can also dial 1300 854 607 from another network phone.

Fill out the form below or send an email to


If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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